Saturday, June 13, 2009

Hero Arts

Just a quick post before I go out to work in the yard. I'll be back later with some photos of two challenge projects.


Earlier this week, I opened up a clear design set from Hero Arts (Sparkle Clear Tea set). I ordered this a few months ago from a local stamp store, and had to wait forever for it to come in. When I pulled off the teacup image, it tore. I was so upset. I wasn't sure if I could repair it or not, so I figured I'd email Hero Arts. Within a few hours, a Hero Arts rep emailed me back to apologize and asked for my address so they could send out a brand new set. Even better, I got the stamp in the mail four days later! Wow!! I'm really impressed.


2 comments:

Anonymous said...

Wow Stephanie. That is called great customer service.

kat9 said...

Cute set I can't wait to see what you do with it. That was great service. Good to know that company is so on the ball.